Got questions? We have simple answers.

We use live wholesale auction data together with your vehicle's year, make, model, mileage, condition and location to calculate a competitive offer range.

The exact price depends on details we confirm at pickup, like the condition you described. The final price is confirmed with a quick inspection when we pick up the vehicle.

Your offer is valid for 7 days from when it's sent. After that, request a new offer and we'll update it.

No. Getting an offer is free and there's no obligation to sell.

Yes. On your offer page, tap "Submit counter offer", enter the amount you'd accept, and our team will review it and contact you.

Some vehicles need a quick manual review. Our team will look at your details and contact you with an offer.

At pickup, after the quick inspection confirms the final price. You're paid before we tow the vehicle away.

Yes. Towing is free and we don't deduct towing fees from your offer, whether the vehicle runs or not.

After you accept your offer, pick a date and a time window (morning, afternoon or late afternoon) and confirm the address.

Yes. Call us and we'll find a new time that works for you.

At your home, work, or a repair shop. Enter the vehicle's ZIP code in the form; if we can't serve that area, we'll let you know.

Your driver calls ahead, checks that the vehicle matches what you told us, confirms the final price, and you sign the title and get paid. Then we tow it away.

A valid photo ID, the vehicle title if you have it, and the keys if available.

Often, yes. It depends on your state and the vehicle's age. Choose "Missing / lost title" in the form and we'll explain what's needed.

Choose "Financed / lien" in the form. We can coordinate the payoff with your lender.

Yes. A branded title affects the value, so tell us in the form and your offer will reflect it.

The person selling should be the owner on the title, with a photo ID that matches.

Yes. We buy non-running, damaged, junk and totaled vehicles.

Cars, trucks, SUVs, vans and motorcycles, in any condition.

No. Repairs rarely pay for themselves. We buy it as-is.

The driver confirms the final price at the inspection. Honest details give you the most accurate offer, and you're never obligated to sell.

No, but working keys can increase the value. Tell us how many keys you have in the form.

Look at the lower driver's-side corner of the windshield, the sticker on the driver's door jamb, or your registration and insurance card.